FAQ'S
What is the nearest train station?
Solihull Train Station.
8 minutes drive away
40 minute walk away
Is there parking?
Yes! The office has a car park as well as on street parking. You will need to write your registration plate on the iPad provided.
Can I reschedule or cancel?
Yes! You can reschedule your booking up to 48 hours before your session and you can reschedule once. More than once will result in your payment being forfeited. You can cancel up to 72 hours before to get a refund. Anything after this you will not receive a refund.
What happens if I am late or run over my booking?
You can still use the studio when arriving late but that time will not be made up beyond your originally booked time slot. No refunds will be payable in these circumstances.
If you require loading/unloading time this must be within your originally booked time slot.
You won’t loose your deposit if you are late but you are not allowed to make this up at the end. If you want to add an extra hour onto your booking it will be at a charge of £70 per hour.
Is there heating or air con?
Yes! We have heating and air con that is controlled from an iPad in the kitchen next to office number 73 on the first floor.
Are you allowed to eat/drink in the studio?
We don't mind you bringing food/drink into the studio but we do ask that you don't eat or drink anything that might stain the furniture. Please note, if any damage is caused your deposit will not be refunded.
Question not answered?
Send us a DM on instagram and we will respond as soon as possible!
Instagram: @thecontentsuite_
Alternatively, you can email us at
bookings@thecontentsuite.co.uk
We aim to get back to you within 24 hours.
What do I get when I book the studio?
You will get access to the entire studio, with over 7 set ups. We will email you with instructions on how to enter the building/studio. You are free to use the kitchen area and make use of the refreshments. Please see the itinerary list below:
Boucle sofa
Round brown coffee table
Knitted beige Pouffe
Burnt Orange accent chair
Grey Limewash corner
Black accent chair
Natural Rattan Bench
Black large mirror
Floor vase with pampas
XL Arch Mirror
Clothing Rail
Getting ready table
Clothing Hangers
Changing Room
Extra hangers
Microphones
Straightners
Sheer net Curtain wall
Speaker
Infinity wall
Ring Light
Professional Lighting
6 Double plug sockets
Tripod
Extra Accessories
7+ set ups
Clothes steamer
Mini fridge
Light refreshments